Short answer: every SaaS agreement has a built-in liability model, the limitation of liability clause, and it is the single most important commercial term in the contract. It caps what you can owe when something goes wrong, and most vendors fall into one of three common models. Do not be
Short answer: mostly yes. A well-drafted limitation of liability caps your exposure near the contract value. The big exception is a fraud claim, which plaintiffs use to jump the cap. You manage that risk with anti-reliance drafting and by handling customer problems early. Most clients believe they have an airtight
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