Privacy & Data Protection

VSA. Why this is Great for SaaS Companies!

The VSA is a super new group called the Vendor Security Alliance. As soon as I read this article about it Link,  I realized it was a great idea for all Software as a Service (SaaS companies) and will help get cloud service contracts signed. And hey, as attorneys that

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A Few Things You Should Know About the NAI – SaaS Privacy

The Network Advertising Initiative (NAI) has useful information in their 2015 Code of Conduct regarding SaaS privacy for the online third-party ad business. The NAI is a self-regulatory governing body of third parties in the online advertising ecosystem. The group is useful not just for ad networks, but for platforms,

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A Brief Outline of Privacy Issues for App Developers.

Every software app developer needs to know about the latest app privacy issues. Here’s a brief summary of the best published privacy guidelines: the FTC, the California Attorney General, and the Future of Privacy Forum and Center for Democracy & Technology (FPF and CDT) have each published a guideline document

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2 Takeways From the CarrierIQ Situation

2 Takeaways From the CarrierIQ Situation, from a SaaS Attorney The CarrierIQ situation is crazy, but there are some things every software or SaaS company should think about. 1) Who is really at fault — CarrierIQ or the carriers? CarrierIQ is the software provider; the carriers licensed the software for

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Kevin Mitnick’s New Book

A Take on Kevin Mitnick’s New Book (from a Software Attorney) If you have not heard of Kevin Mitnick and you are in the software industry, then he is someone you need to know about. He is probably the most notorious hacker in US history, and he released his book

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FTC’s Negative Option Rule

FTC’s Negative Option Rule & Online Offers/Renewals: What You Should Know. The Federal Trade Commission has a rule called the Negative Option Rule, which every SaaS and software company should know about. Definition: Negative Option means — when someone “fails to act” (silence) it counts as accepting a contract. Q:

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Google Buzz FTC Settlement

3 Privacy Takeaways from the Google Buzz FTC Settlement Google settled with the Federal Trade Commission over its rollout of Google Buzz and alleged privacy violations during that rollout. A few SaaS privacy tips for software vendors. 1) It Is All About DEFAULT Privacy Settings. If you add a new

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If Google Can Do It, Why Can’t You!

Why aren’t your policies written so they can be easily consumed by your customers and employees? If Google — one of the largest and most sophisticated technology companies in the world — can simplify their policies (in this case their Privacy Policy), then why can’t you? See this post by

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3 Privacy Tips for a Software or SaaS Company

3 Privacy Tips for a Software or SaaS Company (Courtesy of the US Supreme Court) The US Supreme Court decision in City of Ontario v. Quon — an employee privacy expectation case — intentionally avoided giving a lot of specific guidance, but there are takeaways. 1) Computer/Technology Usage Policies Matter.

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Contract or Policy?

Contract or Policy? Which One Does a Software Company Need and When! While this is a complex issue (like many legal issues), from the perspective of a software and SAAS attorney, I think there are some practical tips to remember when thinking about when to use policies and when to

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