One of the most important skills of any top SaaS attorney, is their ability to negotiate and deal with difficult situations. I have read so many negotiations books, that now they all seem to sound alike. However, I go back to two books that out of every book I have read,
What is the Purpose of an End User Agreement (EULA or SaaS Agreement)? From the perspective of a software attorney, end user agreements are arguably more important than contracts in other industries. In most industries, the buyer purchases a tangible product they own, or generally knows what services they will
SaaS Agreement Templates are Too Important to Leave to the Lawyers! Seth Godin did a great job with this perspective on marketing (‘why marketing is too important to leave to the marketing department’) but it triggered something in me (at least from the perspective of a software attorney): SaaS agreement templates
Can Your Customer Transfer Their Software as Part of a Reorganization? Seems like a simple issue, but can your customer transfer your software or licenses to another entity? The right way to address this is up front in your agreement — but this is too often not the case. When
I am a big believer that you have to build trust with your customers before they will work with you. So why does this matter to a lawyer? Well, for a SAAS company to build trust with its SAAS agreement, it needs to look bigger and more sophisticated that it
The Altimeter Group published a report called the Customer Bill of Rights: Software-as-a-Service — “39 Best Practices to Improve Client-Vendor Relationships.” It is slanted toward the customer’s perspective, but a must-read for SaaS vendors. The report outlines many issues that — Altimeter believes — prospective customers should bring up as
One of the things I am really passionate about (as a software copyright attorney) is simplifying complex issues in the law — maybe that’s how I process things. Software law is too complex for most people to effectively deal with. As the blog title suggests, I am going to explain
There is too often a different perspective between when business people and lawyers think a software licensing or SaaS deal is done. Some business people believe the deal is done once they orally discuss certain important terms. Lawyers generally believe deals are not done until a written contract is signed.
Who Else is Streamlining Their Agreements? A software attorney’s take. Other legal minds are thinking about how to streamline agreements. The in-house team at Scottish & Newcastle (a beverage company based in Scotland) documented their view on the subject. They came up with an approach called “Pathclearer” — a really
Get started with a free initial consultation—fill out the form below to connect with our experts today!