Term & Termination

Click-to-Cancel Rules and Your SaaS Subscription Agreement

If you sell an auto-renewing subscription, your SaaS subscription agreement (and the cancellation flow that goes with it) is under more legal pressure now than it was a year ago, even though the FTC’s federal “click-to-cancel” rule was struck down in 2025. Enforcement didn’t stop. It just shifted to older

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Short-Term vs. Long-Term Commitments in Your SaaS Agreement

Short answer: in SaaS, keep your substantive commitments (functionality, features, support, and pricing) short, a year or less, because the model is built to change. The one thing that is genuinely meant to be time-bound is the customer’s subscription term itself. The SaaS term length question I get from vendors

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