FTC Enforcement

Click-to-Cancel Rules and Your SaaS Subscription Agreement

If you sell an auto-renewing subscription, your SaaS subscription agreement — and the cancellation flow that goes with it — is under more legal pressure now than it was a year ago, even though the FTC’s federal “click-to-cancel” rule was struck down in 2025. Enforcement didn’t stop; it just shifted

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A Few Things You Should Know About the NAI – SaaS Privacy

The Network Advertising Initiative (NAI) has useful information in their 2015 Code of Conduct regarding SaaS privacy for the online third-party ad business. The NAI is a self-regulatory governing body of third parties in the online advertising ecosystem. The group is useful not just for ad networks, but for platforms,

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A Brief Outline of Privacy Issues for App Developers.

Every software app developer needs to know about the latest app privacy issues. Here’s a brief summary of the best published privacy guidelines: the FTC, the California Attorney General, and the Future of Privacy Forum and Center for Democracy & Technology (FPF and CDT) have each published a guideline document

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2 Takeways From the CarrierIQ Situation

2 Takeaways From the CarrierIQ Situation, from a SaaS Attorney The CarrierIQ situation is crazy, but there are some things every software or SaaS company should think about. 1) Who is really at fault — CarrierIQ or the carriers? CarrierIQ is the software provider; the carriers licensed the software for

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FTC’s Negative Option Rule

FTC’s Negative Option Rule & Online Offers/Renewals: What You Should Know. The Federal Trade Commission has a rule called the Negative Option Rule, which every SaaS and software company should know about. Definition: Negative Option means — when someone “fails to act” (silence) it counts as accepting a contract. Q:

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Google Buzz FTC Settlement

3 Privacy Takeaways from the Google Buzz FTC Settlement Google settled with the Federal Trade Commission over its rollout of Google Buzz and alleged privacy violations during that rollout. A few SaaS privacy tips for software vendors. 1) It Is All About DEFAULT Privacy Settings. If you add a new

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