The Altimeter Group recently published a report called the Customer Bill of Rights: Software-as-a-Service which caught my attention, as I am a SAAS attorney who works on SAAS agreements (some people call them SAAS license agreements). The report is titled ’39 Best Practices to Improve Client – Vendor Relationships.’ I
One of the things I am really passionate about (as a software copyright attorney) is simplifying complex issues in the law (maybe that is how I process things) and I have found that software law is too complex for most people to really effectively deal with. As the title suggests,
As a software copyright attorney, I try to keep up with the most recent cases affecting software companies. As a recent case decided on September 21, 2009 illustrates, if your goal is to keep your pricing information or price lists confidential you should protect that information through the consistent use
“New” Non-Latin Based Domain Name Extensions: What Is This All About? You may have heard that ICANN (the group that manages naming conventions on the Internet) recently announced that domain names will now be allowed in non-Latin languages. This may not seem like a big issue from the US perspective,
As a software copyright attorney, I realize a lot of the new way of marketing is based on becoming a publisher, but some people may not realize that there are important copyright issues in play here, which should be thought through, as they may be counter intuitive. General Rule –
I have found it interesting that there is too often a different perspective between when business people and lawyers think a Software Licensing or SAAS deal is done. I have met some business people that believe the deal is done once they orally discuss (not necessarily agree to) certain important
Who Else is Streamlining Their Agreements (software attorney’s take)? It appears that other legal minds out there (other than a software attorney) are thinking of ways to streamline agreements, as the in-house team at Scottish & Newcastle (a beverage company based in Scotland (I had to look that up)) has
How does the App Store Handle App Licensing (you know, Software EULAs)? In essence we are going to look at something I call ‘platform licensing,’ for lack of a better term in terms of the App store licensing (you know, software EULA and software licensing agreement issues). iPhone users for
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